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IELTS Listening - Section 4

Test Tip

Remember that although the information on the question paper will paraphrase the information that you hear, it will be in the same order. Make sure you keep to the word limit you are given and be careful to check your spelling at the end. You can write your answers in capital letters or lower case.

Questions 31-33

Write NO MORE THAN TWO WORDS for each answer.

Section 4:
You will hear a talk on bullying in the workplace, giving by a university lecturer to a group of students.
First you have some time to look at Questions 31-33.

Now Listen carefully and answer Questions 31 to 33:



Notes:
The speaker specializes in management (31) .....................
Bullying in the workplace costs the (32) .................... up to 4 billion a year.
Bullying is caused by
  insufficient experience,
  insecurity, or
  a lack of (33) .................... on the part of managers.
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Questions 34-40

Write NO MORE THAN TWO WORDS for each answer.

Now Listen carefully and answer Questions 34 to 40:



Main methods of bullying
  Setting (34) .................... tasks.
  Constantly moving the goalposts.
  Stopping individuals (35) .................... to criticism.
  Not (36) .................... or replying to e-mails. This means you cannot expect your staff to (37) .................... you.
  Using technology. Companies should develop an (38) .................... of practice.
Task
In groups (39) .................... other bullying strategies and ways in which they can be (40) .....................
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